Thank you for your interest in working with us. We are pleased that you are considering joining our diverse group of employees who all share a passion for international student exchange.

Current Opportunities

(updated September 22, 2016)

Employer Services Coordinator

Type of Position: Full-time
Department: Work and Travel
Hours: 40 hours per week / Mon – Fri: 9:00 am – 5:30 pm
Location: 746 N LaSalle Drive, Chicago, IL

Greenheart International is a nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve this through a unique and diverse collection of programs fostering cultural exchange, eco-fair trade, volunteerism, personal development and environmentalism. Greenheart encompasses four main branches: CCI Greenheart, Greenheart Travel, Greenheart Shop, Greenheart Transforms, and two partners: Greenheart Music, and Greenheart Ibiza.

Within CCI Greenheart, the Summer Work and Travel Program is a Department of State program that allows international university students the ability to work in the United States on a J-1 Work and Travel visa during their main break from university. The SWT Program offers students from abroad an inside experience on American working life, while gaining valuable exposure to US culture. As the only non-profit green J-1 visa sponsor, we pride ourselves on providing a quality experience, while encouraging and enabling CCI Greenheart staff, participants and employers to work together on projects that promote environmentalism and sustainability.

CCI Greenheart’s Work and Travel Program connects enthusiastic international students and American businesses through our commitment to cultural understanding and public diplomacy.

The Employer Services Coordinator’s main focus will be the management of host organization accounts. This position is will also be responsible for:

  • Ensuring timely follow up and providing excellent customer service to CCI Greenheart stakeholders.
  • Specific duties include advising on hiring strategies, ensuring positions are filled by qualified SWT participants, and monitoring programs to maintain CCI Greenheart’s high standard of quality.
  • Some travel opportunities may be offered for site visits, service projects, conferences, and overseas program recruitment events.
  • Other job duties will be assigned based on season cycle, industry and regulatory changes.

Some qualifications you should have:

  • Bachelor’s Degree or higher
  • Keen attention to detail
  • Self-directed and flexible
  • Exceptional ability to manage multiple priorities and to work in an exhilarating and fast-paced environment
  • Ability to interact within groups of all ages, nationalities, ethnicities and backgrounds
  • Dedication to cultural exchange, travel and/or passion for learning about other cultures
  • Outgoing, flexible personality with a willingness to learn; applicant should be a proactive, diligent, positive & creative self-starter; possess great work ethic and excellent written, oral and interpersonal skills
  • A genuine desire to contribute to an organization that promotes cultural exchange and environmental consciousness
  • Flexibility in shifting gears with regard to projects/ assignments, willingness to work on application review for an entire day, or for consecutive days in a row
  • Excellent computer skills with competence in Microsoft Office Suite
  • Preferences: Ability to speak a second language and/or have experience living abroad. Sales experience.

Some physical requirements of the position:

While performing the duties of this job, you will be regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. You would be required the ability to lift files, open filing cabinets, and sit or stand as necessary. You would also be required to view a computer screen for long periods of time.

Compensation: Commensurate with experience

How to Apply: Please send your resume and customized cover letter in PDF format to Courtney Guengerich, Human Resources and Project Coordinator, at HR@greenheart.info. A cover letter is required for your application to be considered.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

 

Regional Director position – J-1 High School Program

Type: Full-time
Start date: ASAP
Hours: 40 per week
Location: Nationwide, work from homeWhat we are looking for:
CCI Greenheart is seeking individuals with previous work experience as a Regional Manager, Director or similar level within a cultural exchange organization.CCI Greenheart has J-1 designation by the U.S. Department of State to bring international high school students to the United States through our Academic Year Program, to live with volunteer host families. The Regional Director position is a crucial leadership position within the AYP department, by supervising a team of 20-50 Local Coordinators, and 75-100+ exchange students every year.Responsibilities include, but not limited to:

  • Build and supervise a team of Local Coordinators (independent contractors) to facilitate the placing of exchange students with volunteer host families, who will attend high school for a semester or full academic year.
  • Lead the regional team of field staff to ensure timely placement of all students assigned to the region, and that the proper documentation for the placement has been supplied through CCI’s database.
  • Create a development plan for the region, which includes a regional training meeting for LCs.
  • Maintain compliance with Department of State regulations by providing the necessary documentation via the database for all students placed in the region (proper host families, host family information forms and school permission forms, contact logs, etc)
  • Work closely with the staff in the Chicago office through regular email, phone, and skype communication.

Skills:

  • Previous experience working with a cultural exchange organization
  • Ability to lead and guide a dispersed team
  • Self-motivated, creative and organized
  • Excellent written and oral communication skills
  • Outgoing personality and enthusiasm for international exchange
  • Excellent computer skills with competence in Microsoft Office Suite, eager to learn and use new technology, previous database skills a plus
  • Previous work in the field of student exchange and youth counseling skills a plus
  • A genuine desire to contribute to an organization that promotes cultural exchange and environmental consciousness

Benefits:

  • Work from home
  • National and international travel with CCI Greenheart to regional workshops and annual incentive conferences
  • Salary increases as the Region grows
  • Opportunity to change lives every day through international exchange, professional development and life-long friendships!

To Apply: email resume and cover letter to Mike Keefer at mkeefer@ccigreenheart.org

IT Helpdesk Manager

Type: Full-time
Start date: ASAP
Hours: 40 per week
Location: 742 N LaSalle Drive, Chicago, IL 60654Greenheart International is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve this through a unique and diverse collection of programs fostering cultural exchange, eco-fair trade, volunteerism, personal development and environmentalism. Greenheart encompasses four main branches: CCI Greenheart, Greenheart Travel, Greenheart Shop, and Greenheart Transforms.What we are looking for:
Greenheart International seeks an IT Helpdesk Manager. You will be responsible for supervising/managing the daily operations of the Greenheart helpdesk. This position identifies, researches, and resolves complex technical problems. It creates and manages escalation procedures to ensure service levels are maintained. Additional, this position documents, tracks, and monitors problems to ensure resolution in a timely manner. The IT Helpdesk Manager must clearly communicate technical solutions in a user-friendly, professional manner and perform related work as required.This position requires a deep understanding of all aspects of the company’s infrastructure. A dynamic highly self-efficient individual that is willing to work in a vendor partner environment.Some things you might do as the IT Helpdesk Manager:

  • Manage IT support process: Setup and maintain current greenheart staff e-mail logins, passwords and security profiles
  • Act as escalation point for all requests and incidents, develop and mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization and determine root cause of issues and communicate appropriately
  • Self-starter, professional, resolution oriented, demonstrates initiative, resourcefulness, and strong problem solving skills
  • Provide 24/7 accessibility support
  • Ensure root causes are identified and supported on all servers, firewalls, printers and other related core equipment
  • Must be able to work under pressure and adapt to change
  • Provide support for Greenheart’s VOIP phone system.
  • Strong organization, time management and follow-up skills
  • Train, coach and mentor Service Desk specialists (Level 1 / 2 individuals)
  • Provide data and reporting of KPI’s, SLA’s and trends weekly, monthly and as needed.
  • Provide Tier 1&2 problem identification, diagnosis and resolution of problems using help desk and remote management toolkits
  • Take complete ownership of all support duties. Ensure tickets are handled correctly and quickly.
  • Work daily with extended teams and company partners
  • Create and improve SOP documentation, be a leader in all aspects of IT support
  • Configure, deploy and manage Windows operating systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network device, mobile device, etc.
  • Provides after-hours, weekend monitoring when necessary of all key systems
  • An understanding of cloud infrastructure and strategies
  • Provide support and assistance to all external developers to ensure smooth implementations on all web-based projects company wide.
  • Maintain, Manage and Support four locations in the Chicagoland area.
  • Maintain personal knowledge of IT product and service offerings and sourcing strategies that align with business strategies to ensure the best possible performance and outcomes at the lowest cost
  • Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less.
  • Understanding of Database Management and SQL Servers and Multiprotocol Label Switching MPLS (Fiber) Network

Some qualifications you should have:

  • Minimum Bachelor’s Degree in IT related field or 7+ years of related system administration experience.
  • Knowledge on Network Routing and Switching infrastructure technologies
  • Knowledge of Active Directory, GPO’s, NTFS permissions and infrastructure services using DNS, DHCP
  • Knowledge of desktop imaging technologies
  • CompTIA, A+, CCNA, VMWare, or Microsoft certifications recommended

Highly desired qualifications:

  • Mature with excellent written and verbal communications skills
  • Excellent organizational and mentoring skills
  • Attitude of constantly wanting to improve as IT is ever changing and new technologies emerge
  • Strong commitment to quality customer service
  • Willingness to move from site to site ensuring all Greenheart buildings are optimal when needed
  • Ability to work with end users remotely and internationally
  • Have worked or open to a Non-for-profit environment that’s diversified and accepting of organizational culture.

Compensation: Commensurate with experience. Up to 65k.

How to apply: Please send your customized cover letter and resume in PDF format to Courtney Guengerich, Human Resources and Project Coordinator, at HR(AT)greenheart(DOT)info. A cover letter is required for your application to be considered.

Due to the amount of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

Regional Manager Position – J-1 High School Program

Type of Position: Part-time salary employee
Hours: 20+ hours/week
Location: Work from home
CCI Greenheart is seeking individuals with previous work experience as a, Area Coordinator, Regional Manager/Director or similar level within a cultural exchange organization. Applicants without prior experience in the industry will not be considered. (If that is the case, please consider CCI Greenheart’s independent contractor Local Coordinator position.) CCI Greenheart has J-1 visa designation by the U.S. Department of State to bring international high school students to the United States through our High School Programs, to live with volunteer host families. The Regional Manager position is a crucial leadership position within the High School Programs department, by supervising a team of 10-20 Local Coordinators, and 25-50+ exchange students every year.Responsibilities include, but not limited to:

  • Build and supervise a team of Local Coordinators (independent contractors) to facilitate the placing of exchange students with volunteer host families, who will attend high school for a semester or full academic year.
  • Lead the regional team of field staff to ensure timely placement of all students assigned to the region, and that the proper documentation for the placement has been supplied through CCI Greenheart’s database.
  • Create a development plan for the region, which includes a regional training meeting for LCs.
  • Maintain compliance with Department of State regulations by providing the necessary documentation via the database for all students placed in the region (proper host families, host family information forms and school permission forms, contact logs, etc)
  • Work closely with the staff in the Chicago office through regular email, phone, and skype communication.

Skills:

  • Must have previous experience working with a cultural exchange organization (J-1 international high school students)
  • Ability to lead and guide a dispersed team
  • Self-motivated, creative and organized
  • Excellent written and oral communication skills
  • Outgoing personality and enthusiasm for international exchange
  • Excellent computer skills with competence in Microsoft Office Suite, eager to learn and use new technology, previous database skills a plus
  • A genuine desire to contribute to an organization that promotes cultural exchange and environmental consciousness

Benefits:

  • Work from home
  • National and international travel with CCI Greenheart to regional workshops and annual incentive conferences
  • Salary increases as the Region grows
  • Opportunity to change lives every day through international exchange, professional development and life-long friendships!

To Apply: email resume and cover letter to Megan Bhatia at mbhatia(AT)ccigreenheart(DOT)org. Please state your experience, and the current number of students and Local Coordinators that you are supervising.


Ongoing Opportunities

Summer Group Coordinator – Short-term Groups and Homestays

Type of Position: Temporary, part-time
Location: Work at home; around the U.S.
CCI Greenheart seeks candidates in suburbs of major to mid-size cities to coordinate short-term Group Homestay Programs. We are open to programs throughout the US, but are actively seeking coordinators for summer 2017 groups in suburban areas (up to two hours from downtown) of the following cities:

  • Philadelphia, PA
  • Boston, MA
  • New York, NY
  • Chicago, IL
  • Los Angeles, CA
  • San Diego, CA
  • San Francisco and Sacramento, CA
  • Richmond, VA

On the Group Homestay Program, approximately 10 – 20 international high school students come to the United States for a 2-4 week period with the goal of improving their English and getting to know American culture. Most groups arrive in summer but planning and recruitment of host families begins 4+ months prior. Learn more about this exciting cultural exchange opportunity and how to apply.


Local Coordinators in the U.S. – J-1 High School Program

Type of Position: Contract position (not full-time employment)
Start Date: ASAP
Location: Throughout the U.S.We are looking for individuals who:

  • are interested in counseling international youth
  • enjoy talking to anyone and everyone in their community about cultural exchange
  • are self-starters and passionate about wanting to change the world
  • are at least 26 years of age
  • have access to a computer and the internet
  • have access to a car or public transportation

CCI Greenheart Local Coordinators (LC) make a significant impact on their local community by finding volunteer host families who are willing to host international exchange students. Learn more about this part-time opportunity and the incredible benefits both you and your community will receive when you become a CCI Greenheart Local Coordinator! Tell us you’re interested by completing the Local Coordinator Inquiry Form.


ESL Student Recruiter – Greenheart English Camp

Greenheart English Camp is a three week ESL summer camp designed exclusively for international teenagers with at least 2 years of English experience. Recruiters refer and provide initial screening to potential applicants and can receive a cash incentive for each student who is accepted and attends the program.

Type of Position: Contract position (not full-time employment)
Start Date: ASAP
Location: Worldwide

We are looking for individuals who:

  • Are currently teaching English or have taught English outside the U.S.
  • Know teenage English language learners
  • Have a connection with a language school or high school abroad
  • Work at multinational corporations and can share program information with co-workers abroad

Learn more about this opportunity and if you qualify fill out our inquiry form.


Internship & Volunteer Opportunities

Development Volunteer Intern

Type of Position: Internship
Start Date: Early September 2016 to Late December 2016
Hours: Flexible, 10-15 hours per week minimum and attendance at some Greenheart International events in Chicago

What we are looking for:
We are looking for a Volunteer Intern for the Development Department of Greenheart International that will assist with all initiatives of the Development Department in several capacities. The specific role of the Development Intern will relate to planning the Annual Fundraiser, prospecting individual and corporate donors, and facilitating with the donor CRM database. This individual will gain and in-depth understanding of fundraising and the needs of a growing development department.
Some things you might do as the Development Intern:
Fundraising

  • Research Chicago corporations and their stewardship goals
  • Develop marketing materials for donor solicitation

Communications

  • Assist with the CRM database for fundraising and outreach initiatives
  • Develop “Best Practices” for data entry and donor recognition
  • Record and analyze fundraising data, including the NEON website and greenheart.info webpage
  • Implement the monthly e-blast giving campaign
  • Monitor donations and their effect on specific giving campaigns
  • Create a template for development emails include solicitations, events, recognition, and taxes

Events

  • Assist with the Greenheart Annual Fundraiser logistical planning
  • Research and solicit corporate sponsorships and in-kind donations
  • Ensure all donations are recorded into NEON
  • Help create an event webpage and manage ticket sales
  • Work with development to create promotional materials for the Annual Fundraiser
  • Help to implement the event marketing plan

Other Greenheart Support

  • Assist in other Greenheart projects and programs as needed, especially those related to development
  • Help with Greenheart International blogs
  • Assistance with the alumni network as necessary

Some qualifications you should have:

  • Bachelor’s degree (or working towards a bachelor’s degree)
  • Some experience in event planning and marketing
  • Some experience with a CRM database preferred, but not required
  • Ability to multitask and excellent written, oral, and interpersonal skills
  • Passion for nonprofit management and development
  • Genuine desire to contribute to an organization that promotes cultural exchange and environmental consciousness

This is an unpaid internship.

How to Apply: Please send your resume and customized cover letter to Courtney Guengerich, Human Resources and Project Coordinator, at HR(AT)greenheart(DOT)info. A cover letter is required for your application to be considered.
Due to the amount of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

Part-Time Volunteer Shop Assistant

Responsibilities:

  • Greets customers in a friendly manner, educating all new customers about our mission to support Fair Trade, eco-friendly, and local social mission based enterprises.
  • Learns about and offers additional commentary to customers as needed on the stories and ethics behind certain products.
  • Rings up sales at the register (if comfortable learning) and/or helps to wrap and package purchases for customers.
  • Helps to restock products and supplies and re-merchandise products on the floor as needed.
  • Help set up/break down displays, talk to customers, and make sales at offsite events (sales events away from the store).
  • May help with other duties such as counting and labeling products and cleaning.

Desired Qualities:

  • Either prior knowledge of, and education in, Fair Trade/sustainability or a strong desire to learn more.
  • A passion for improving the working conditions of people around the world, preserving the environment, and educating people about the stories behind the products they purchase.
  • Some retail experience a plus, but not necessary. Volunteers must be willing and open to learn the basics of retail in a non-profit.
  • Able to climb stairs to the basement to restock products.

Time Commitment:

  • Preferred commitment of at least 3 months of volunteering at Greenheart Shop
  • At least 2-4 shifts per month of 4 hours each, with flexibility for school/work schedules
  • Volunteer candidates will be scheduled as needed based on their availability and the shop’s need, generally during store hours of Mon. – Fri. 11am – 7pm, Sat. 10am-6pm, and Sun. 10am-5pm. We are especially in need of volunteer assistance at our offsite sales events, which usually occur on weekends at churches or festivals around the city of Chicago.

To apply, please email your resume and customized cover letter to HR@greenheart.info with subject line: Part-Time Volunteer Shop Assistant.

Due to the amount of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

Marketing and Outreach Intern

Type of Position: 3 Month Fall Internship
Department: Work and Travel Department
Start Date: ASAP
Hours: 20 hours/week, 7:30 a.m. – 5:30 p.m. flexible times
Location: Chicago, IL

**This is an unpaid internship. Course Credits are available.**

The Work and Travel department within CCI Greenheart is dedicated to providing cultural exchange opportunities for international university students who come to the United States to work entry-level position during their academic break. Through its partnerships with several host organizations and international agencies, Work and Travel is able to sponsor over 6,000 international students each year.

Duties:
Responsibilities of the Intern may include, but are not limited to:

  • Research community information and track testimonials
  • Update Job Fair Handbooks as well as other marketing materials
  • Assist in updating the website
  • Assist with social media platforms to ensure they are up-to-date and on trend
  • Research methods of interacting with stakeholders on social media outlets (i.e.: Google+, LinkedIn, Pinterest, and Snapchat)
  • Track consumer behavior through Google Analytics and mass emails
  • Edit and draft blog postings to WordPress site
  • Assist in updating and photo gallery
  • Assist with the execution and follow up for various trips
  • Assist with any urgent and unexpected items
  • Perform an occasional data entry

Qualifications:

  • Bachelor’s degree in progress or higher. Candidates who are studying in International Education, and/or Marketing and Outreach are preferred.
  • Creative and outside-of-the-box thinking.
  • Self-directed and flexible with an exceptional ability to multi-task.
  • Excellent attention to detail and ability to work in an exhilarating and fast-paced environment.
  • Ability to interact within groups of all ages, nationalities, ethnicities and backgrounds.
  • Dedicated to cultural exchange, travel and/or have a passion for learning about other cultures.
  • Outgoing personality with a willingness to learn.
  • Strong work ethic and excellent written, oral, and interpersonal skills.
  • Excellent computer skills with competence in Microsoft Office Suite
  • Interest in industry and learning more about J-1 visa programs
  • Preferences: Ability to speak a second language and/or have experience living abroad; knowledge of social media outlets; Photoshop proficiency.

Please send resume and cover letter to Courtney Guengerich at HR(AT)greenheart(DOT)info. A cover letter is required for your application to be accepted.

All Greenheart Opportunities


Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.